Analytics & Data
Key Performance Indicator — a measurable value that tracks progress toward a business objective.
KPI
Glossary Term
Analytics & Data
32
Total Glossary Terms
In our reference library
KPIs translate abstract goals like "improve customer satisfaction" into concrete, trackable metrics. Common SaaS KPIs include monthly recurring revenue (MRR), customer acquisition cost (CAC), and net promoter score (NPS). Teams use dashboards to monitor KPIs in real time and make data-driven decisions. Choosing the right KPIs ensures everyone is aligned on what success looks like.
Concept Visualization
Real-World Examples
- 1Monthly Recurring Revenue
- 2Customer Acquisition Cost
- 3Net Promoter Score