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Clear, concise definitions of the most important software and technology terms.
A method of comparing two versions of a webpage or app against each other to determine which one performs better.
An iterative approach to project management and software development that helps teams deliver value faster through continuous planning and improvement.
Application Programming Interface — a set of rules that allows one piece of software to interact with another.
A human resources software application that automates the recruitment process by managing job postings, application collection, resume parsing, candidate screening, interview scheduling, and offer management in a centralized database.
The technology-driven process of collecting, integrating, analyzing, and presenting business data to support better decision-making through interactive dashboards, reports, and data visualizations that transform raw data into actionable insights.
The percentage of customers who stop using a product or service over a given time period.
A lightweight virtualization method that packages an application and its dependencies together for consistent deployment across environments.
A software application that enables users to create, edit, manage, and publish digital content without requiring technical expertise.
Customer Relationship Management — a system for managing interactions with current and potential customers.
The total revenue a business can expect from a single customer over the entire relationship.
A visual display of key metrics and data points consolidated in a single interface for real-time monitoring and decision-making.
A set of practices that combines software development and IT operations to shorten the development lifecycle and deliver high-quality software continuously.
The structured process of integrating a new employee into an organization, encompassing pre-arrival paperwork, role-specific training, cultural immersion, and the systematic provisioning of tools, accounts, and access needed to perform their job effectively.
The process of encoding data so that only authorized parties with the correct decryption key can access and read it.
A pricing strategy where basic features are offered free of charge while advanced features require a paid subscription.
Key Performance Indicator — a measurable value that tracks progress toward a business objective.
An AI model trained on vast text data that can generate human-like text, answer questions, and perform language tasks.
The most basic version of a product that can be released with enough features to attract early customers and validate a product idea.
Software whose source code is publicly available for anyone to view, modify, and distribute.
A system that automates employee compensation processing including wage calculation, tax withholding, direct deposit, benefits deductions, and compliance reporting to tax authorities and regulatory agencies.
A performance metric used to evaluate the profitability of an investment by comparing the gain or loss relative to its cost.
Software as a Service — software delivered over the internet on a subscription basis.
A commitment between a service provider and a client that specifies the expected level of service performance, availability, and responsibilities.
Security Information and Event Management (SIEM) is a category of security software that aggregates logs from across an organization's infrastructure, correlates events to detect threats, generates alerts, and supports incident investigation and compliance reporting.
An authentication method that allows users to access multiple applications and services with one set of login credentials, typically managed through a central identity provider that authenticates the user once and grants access to all connected tools without requiring repeated logins.
The practice of recording how employees or team members spend their working hours on specific tasks, projects, or clients, typically using software that captures start and end times, categorizes activity types, and generates reports for billing, payroll, and productivity analysis.
The complete cost of purchasing, deploying, operating, and retiring a software product over its entire lifecycle.
The overall experience a person has when interacting with a product, system, or service, encompassing usability, accessibility, and satisfaction.
Real-time audio and visual communication technology that enables participants in different locations to hold meetings, share screens, and collaborate through internet-connected devices with cameras and microphones.
A low-fidelity visual representation of a user interface that outlines the structure, layout, and functional elements of a page or screen without focusing on visual design details like colors, typography, or imagery.
The use of software to automate sequences of tasks, approvals, and data transfers across applications according to predefined business rules, reducing manual effort and minimizing human error in repetitive processes.
A security framework that requires continuous verification of every user, device, and request attempting to access resources, regardless of whether the request originates from inside or outside the network perimeter.